Part 2 – Core principle number 1 – Customer Focus Customer focus is a very important part of a Quality Management System (QMS), as it is at the heart of providing a high quality service. Customer satisfaction results in repeat business…
Welcome to our blog series looking at the causes and consequences of well known disasters. The Incident The Tay Bridge disaster occurred on Sunday 28th December 1879, resulting in the loss of life of approximately 75 people travelling on the train.…
BSI the National Standards Body have released free guidance to help organisations work safely during the COVID-19 Coronavirus pandemic. The guide draws on information from a variety of sources, building on government guidance, and aligns to the recognised PLAN –…
Part 1 –Introduction to Implementing a Quality Management System An effective and well maintained Quality Management System (QMS) can really help an organisation to run more effectively. It is particularly helpful to new businesses and growing businesses when they need…
POSTED BY : DIGITAL.LORATORS This week is Mental Health Awareness Week and although it’s much different to previous years, many elements are also the same. The current global situation lends itself to a perfect storm of negative mental health –…
Introduction From Wednesday 13th May 2020, the Government advice for England has changed, and those people who can’t work from home are actively encouraged to return to the workplace. The following guidance and best practices can also be used in…
When ISO13485, the quality management standard for medical devices, received its last update and re-issue in 2016 it took the notable departure from using the current ISO9001 standard as its baseline. Divergence of ISO13485 from ISO 9001 The previous version…
Health and Safety, such a wide term it covers all walks of life and technologies. It’s like a religion, it has existed since the beginning of time. It has a number of names, absent from harm, risk management, risk protection,…
In our blog “How Much does ISO Certification Cost?” we discussed some of the factors that influence the cost of achieving ISO Certification, but with the very specific requirements of the standard for Quality Management, how much does ISO 9001 Certification Cost?…
