Archives Glossary Terms

Non Conformance Something that has not met requirements. Identified as Major or Minor.

Corrective Action Request Actions required to address / close out a non conformance.

Certification Body An organisation responsible for assessing a management system and providing certification.

United Kingdom Accreditation Service National accreditation body that assesses the competence of Certification Bodies. More:

Energy Management System A structured system for Energy management often following the ISO 50001 standard. May or may not be certified.

Change Advisory Board Provides support to a change management team by approving changes and assisting in prioritisation and assessment.

Management System Standards Developed by , BSI and other bodies, management system standards provide the requirements and guidelines for a structured management framework. For example: ISO 9001 for Quality Management ISO 14001 for Environmental Management ISO 27001 for Information Security Management

Management System A framework of policies, processes and procedures.

Forklift Truck A small, powered industrial truck with two prongs on the front which is used to lift and move objects short distances. Reach Reach trucks are usually more compact, so better for smaller spaces, and designed to be operated…

International Standards Organisation The independent, non-governmental organisation that creates, reviews and maintains ISO management system standards and other standards. More: