A service level agreement is a contract between a service provider (either internal or external) and the end user that defines
the level of service expected from the service provider. SLAs are output-based in that their purpose is specifically to define what the customer will receive.
| Cookie | Duration | Description |
|---|---|---|
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| Cookie | Duration | Description |
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| Cookie | Duration | Description |
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| Cookie | Duration | Description |
|---|---|---|
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