Part 2 – Core principle number 1 – Customer Focus Customer focus is a very important part of a Quality Management System (QMS), as it is at the heart of providing a high quality service. Customer satisfaction results in repeat business…
Part 1 –Introduction to Implementing a Quality Management System An effective and well maintained Quality Management System (QMS) can really help an organisation to run more effectively. It is particularly helpful to new businesses and growing businesses when they need…
When ISO13485, the quality management standard for medical devices, received its last update and re-issue in 2016 it took the notable departure from using the current ISO9001 standard as its baseline. Divergence of ISO13485 from ISO 9001 The previous version…
In our blog “How Much does ISO Certification Cost?” we discussed some of the factors that influence the cost of achieving ISO Certification, but with the very specific requirements of the standard for Quality Management, how much does ISO 9001 Certification Cost?…
ISO 9001 is the international standard for quality management. You may have come across organisations that are certified to ISO 9001; perhaps you’ve seen the ISO 9001 certification logo on a lorry, work van, or on a website. An ISO 9001 certification…
You may have come across organisations that are certified to ISO9001; perhaps you’ve seen the ISO9001 certification logo on a lorry, work van, or on a website. An ISO 9001 certification can provide all kinds of benefits for both the…
ISO 9001 has been in existence since 1987, when it was known as BS5750. It was called the quality assurance standard. ISO 9000 was the guidance document. It was designed to help organisations meet the needs of customers and stakeholders…
Blog written by Arif Karim, specialist consultant in Supply-Chain. Successfully ISO accredited organisations can further increase productivity, profits, customer satisfaction as well as regulatory adherence by working towards having excellent enterprise performance management systems across the end-to-end supply chain. This…
Global attitudes towards climate change are evolving with many of us expecting businesses to do more to reduce their impact on the environment. We can also affect change through our choices as consumers, for example choosing unpackaged food or buying…
